Most online businesses have customers from any part of the world. How would you make them comfortable to use your service or product? How will you ensure a great customer service experience without getting stuck with the language barriers? Read the full...

Video calling has taken on an important new focus in recent times, with the likes of Meet and Zoom seeing a surge in use as millions of people around the world stay at home. WhatsApp, which could previously only support up to four people on a video...