Freshworks, the customer and employee engagement company that offers a range of products, from call center and customer support software to HR tools and marketing automation services, today announced the launch of its newest product: Freshworks CRM. The new service, which the company built on top...
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Stotles secures funding for platform which brings transparency to government tenders, contracts
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The public sector usually publishes its business opportunities in the form of ‘tenders,’ to increase transparency to the public. However, this data is scattered, and larger businesses have access to more information, giving them opportunities to grab contracts before official tenders are...
Customer engagement company Freshworks today announced that it has acquired Flint, an IT orchestration and cloud management platform based in India. The acquisition will help Freshworks strengthen its Freshservice IT support service by bringing a number of new automation tools to it. Maybe just as...
Two weeks back, Zoho Corporation sued Freshworks for copying its trade secrets. I wrote a report on comparing the two businesses during my MBA as part of a course requirement. In the wake of recent developments, I believe it will be an interesting read: attaching below, a version of the essay....
One of the critical questions you should ask yourself before starting a business in India is: Does your product or service solve an existing problem of your target consumers? Successful entrepreneurs always strive to solve people’s problems and fulfill their most desirable needs with innovative...
Freshworks acquires Seattle AI startup AnswerIQ to bolster AI-powered customer service tech
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AnswerIQ co-founder Prashant Luthra; Madrona Venture Group Mangaing Director S. “Soma” Somasegar; and AnswerIQ co-founder Pradeep Rathinam. (Madrona Photo)Freshworks has acquired AnswerIQ, a 3-year-old Seattle-area startup backed by Madrona Venture Group that sells AI-powered customer service...
Afternoon News Roundup: Funding Societies teams up with SGeBIZ to lower working capital barriers for SME’s
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Funding societies partners SGeBIZ to lower working capital barriers for SME’s Crowdfunding platform Funding Societies announced today that it will partner with Singapore E-Business (SGeBIZ) to provide financing solutions to local SME suppliers and buyers, according to PRNewswire. Funding...
Morning News Roundup: Indonesia proposes law that makes foreign talent hiring in startups easier
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(Left to right) Forrest Li, Chairman of Lion City Sailors FC; Lim Kia Tong, President of the FAS; Winston Wong, Chairman of Home United Business Indonesia to have a bill that makes foreign talent hiring in startups easier Lack of local viable engineers reportedly prompts the Indonesian government...