Most online businesses have customers from any part of the world. How would you make them comfortable to use your service or product? How will you ensure a great customer service experience without getting stuck with the language barriers? Read the full...

Ask the right questions from your early startup idea.   By Sharon Lewis   Groundbreaking technology breaks little ground if no one wants to use it.   This is true elsewhere as well. Academics can spend hours poring over research that ends up providing little...