How small and medium-sized restaurants in Taiwan leveraged digital tools to survive

The business models of restaurants in Taiwan have changed drastically over the years. In the past, restaurants could narrow their focus to just dine-in or take-away customers. However, it all changed when Foodpanda entered the market in 2012, followed by Uber Eats in 2016, which brought a gradual but steady growth in food delivery. Then COVID-19 hit, and hugely accelerated…
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