How small and medium-sized restaurants in Taiwan leveraged digital tools to survive

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The business models of restaurants in Taiwan have changed drastically over the years. In the past, restaurants could narrow their focus to just dine-in or take-away customers. However, it all changed when Foodpanda entered the market in 2012, followed by Uber Eats in 2016, which brought a gradual but steady growth in food delivery. Then COVID-19 hit, and hugely accelerated…
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