Customer Care as a Service: outsourcing can help your startup wow clients 24/7

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Your clients might not demand 24/7 customer service yet, but they are certainly hoping for it. It’s easier said than done: how can a startup with a lean staff provide round-the-clock customer care? There are several options available, but more than ever, outsourcing is one of them. When should your startup consider outsourcing its customer care? And what should you…
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